Refund policy

We take great pride in our product and are fully dedicated to ensuring our customers are satisfied. If you're not completely happy with your order for any reason, please contact us at support@truviditylabs.com, and we'll do our best to resolve the issue. To maintain the quality and safety of our product, we are unable to accept returns. However, we do offer returns or replacements for one-time purchases made through our website within 30 days of the original purchase date. To help us process your request quickly, please include the following when reaching out to support@truviditylabs.com:

• Your Truvidity Labs order number
  
• A brief description of the issue and feedback on your experience
  
• Your preference for a replacement or a returns
  
• While we don’t accept returns or provide returns for purchases made at retail locations, we recommend that you reach out directly to the retailer’s customer help center. That said, if you have any questions or feedback about Truvidity Labs, we’d love to hear from you. Please don’t hesitate to reach out to our team directly at support@truviditylabs.com.